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Apple customers left fuming as iPad2s are recalled due to a 'software glitch'

By Daily Mail Reporter

Last updated at 7:56 PM on 13th June 2011

New and improved? Some of Apple's iPad 2s using the Verizon network have been hit by technical glitches

Apple has recalled a number of iPad2 tablets that are designed to run on Verizon's network due to connectivity issues, the company confirmed today.

Each device is hardcoded with a unique MEID code - which stands for mobile equipment identifier.

This works like a serial number for accessing the wireless network service.

The code is sent out to the carrier, which then allows the tablet on to the network.

However, Apple said some iPad2 devices destined for the Verizon carrier were given the same MEID code, which meant one of them would not be able to go online.

'Duplicate MEID codes were flashed onto an extremely small number of iPad units for the Verizon 3G network,' an Apple spokeswoman said.

She refused to say how many were affected by the issue but said that the devices would be replaced.

Verizon have declined to comment.

MEID, which stands for mobile equipment identifier, is a unique number that is used to identify a mobile device when it connects to the network. Two devices cannot have the same MEIDcode.

Rumours of a problem first arose last week, with reports that Apple was intercepting the tablet computers shipped from China by FedEx.

However, it appears the message was not passed on to Apple's customer services team, leaving customers fuming.

A user called HLS77 told the official Apple Forum: 'ipad2 makes it all they way from CHINA to within 40 miles of our house and they are returning it to the sender!!

'I called Fedex and they said it was an Apple request. Apple says it's a fedex problem - and I quote "why would we ask to return your ipad that you have been waiting for?"'

Apple employees have been scanning the serial codes on newly delivered devices? to see if they carry the problematic codes.

One employee in a U.S store told 9to5mac.com said he sent back over one hundred devices.

It is not the first time that the iPad2 has been hit by a technical glitch.

Apple revealed in April that some Verizon iPad 2 users were having to restart their iPad each time they disconnected from their 3G network.

They said this was because the AT&T iPad and Verizon iPad used different chipsets. The issue was later fixed through a software update.

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School Committee support iPAD2s for freshmen

The School Committee voted unanimously Tuesday to begin the process of putting an iPAD2 into the hands of every freshman in the fall by earmarking $12,000 to get ninth grade teachers iPAD2s as well.

The School Department will take the money from the coming year’s budget.

?“One to one teaching/learning, that is, the classroom in which every student and teacher has a mobile learning technology device with access to the Internet - that is the direction in which education is moving. We want to begin the exploration of this environment of the future, using the iPad2,” Superintendent of Schools Maureen LaCroix said.

She explained that the iPad2 had been chosen over other options because it offers many more applications than any other currently available device, and it has a built in camera/movie camera, making it feasible to create short video projects.

LaCroix’ staff has looked at various devices over the past year, she said, and the iPad2 is unmatched for portability and ten hours of uninterrupted use before recharging is needed.

“The iPad2 has no moving parts to break, applications may be purchased at significant discounts in volume, it has access to FirstClass and Aspen, and applications can be safely installed by students and teachers,” she said.

“In our view, shifting technology is moving the view of students as consumers of information to the view of students as producers of knowledge, content and creative expression,” LaCroix said. “We think this approach will promote inquiry-based, problem-solving approaches to teaching and learning, and higher order thinking skills, as we support students a self-directed, creative problem-solvers.”

The plan LaCroix outlined would introduce the iPad2 to the incoming ninth grade at the high school in September this year, adding a grade each year. “We will start collecting data on how this process goes,”

LaCroix said in a later interview, “to understand what is happening as we go forward.”

The finances of introducing iPad2 will present challenges. To add iPad2 to grades 9 through 12 for all students will take an outlay of $720,000 over a four-year period if the devices are purchased outright, and? $744,000 over a six-year period if leased.

LaCroix noted that there might be sources of funds, such as the Bedford Education Foundation and state grants, to help with bringing the iPad2 to Bedford.

She is seeking money to buy enough devices to start training the 26 ninth grade teachers who will pilot the program in September,

The School Committee voted unanimously to support the program immediately with $12,000 from the current FY 12 budget to provide devices for the ninth grade teachers who will begin using them with students in September.

View the original article here

School Committee support iPAD2s for freshmen

The School Committee voted unanimously Tuesday to begin the process of putting an iPAD2 into the hands of every freshman in the fall by earmarking $12,000 to get ninth grade teachers iPAD2s as well.

The School Department will take the money from the coming year’s budget.

?“One to one teaching/learning, that is, the classroom in which every student and teacher has a mobile learning technology device with access to the Internet - that is the direction in which education is moving. We want to begin the exploration of this environment of the future, using the iPad2,” Superintendent of Schools Maureen LaCroix said.

She explained that the iPad2 had been chosen over other options because it offers many more applications than any other currently available device, and it has a built in camera/movie camera, making it feasible to create short video projects.

LaCroix’ staff has looked at various devices over the past year, she said, and the iPad2 is unmatched for portability and ten hours of uninterrupted use before recharging is needed.

“The iPad2 has no moving parts to break, applications may be purchased at significant discounts in volume, it has access to FirstClass and Aspen, and applications can be safely installed by students and teachers,” she said.

“In our view, shifting technology is moving the view of students as consumers of information to the view of students as producers of knowledge, content and creative expression,” LaCroix said. “We think this approach will promote inquiry-based, problem-solving approaches to teaching and learning, and higher order thinking skills, as we support students a self-directed, creative problem-solvers.”

The plan LaCroix outlined would introduce the iPad2 to the incoming ninth grade at the high school in September this year, adding a grade each year. “We will start collecting data on how this process goes,”

LaCroix said in a later interview, “to understand what is happening as we go forward.”

The finances of introducing iPad2 will present challenges. To add iPad2 to grades 9 through 12 for all students will take an outlay of $720,000 over a four-year period if the devices are purchased outright, and? $744,000 over a six-year period if leased.

LaCroix noted that there might be sources of funds, such as the Bedford Education Foundation and state grants, to help with bringing the iPad2 to Bedford.

She is seeking money to buy enough devices to start training the 26 ninth grade teachers who will pilot the program in September,

The School Committee voted unanimously to support the program immediately with $12,000 from the current FY 12 budget to provide devices for the ninth grade teachers who will begin using them with students in September.

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iPad2's global sales kick off

iPad2's global sales kick off - Times Of India You are here: Home>Collections>GermanyRELATED KEYWORDS:GermanyiPad2's global sales kick offBloomberg, Mar 26, 2011, 05.48am IST

Apple Inc began selling iPad2 to queues of consumers in Australia and New Zealand on Friday as part of a release in 25 countries including the UK, France, Switzerland and Germany as the company tries to defend its dominance in tablet computers amid mounting competition.

The iPad 2 will be available in Hong Kong, Singapore and additional countries from April. It was released in the US on March 11, when hundreds of people queued at Apple's Fifth Avenue store in New York.

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iPad2's global sales kick off

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